Welcome to The Soul Alignment Institute's
FAQ Page
We understand that embarking on a spiritual journey can raise many questions.
Our dedicated team is here to support you every step of the way.
Here, you'll find answers to common inquiries.
If your question isn't addressed, please don't hesitate to reach out.
We're always happy to help!
I'm interested in joining a mentorship container. How do I get started?
We're excited to have you consider joining our mentorship community! To ensure the best possible fit for your journey, we ask that you first complete our assessment. This will help us understand your unique needs and goals.
Once you've completed the assessment, you'll be directed to schedule a consultation with Katie Onyekere - The Aura Alchemist & Oracle.
During this consultation, you'll have the opportunity to discuss your results, ask any questions you may have, and explore which mentorship container is the best fit for you.
We look forward to supporting you on your path!
General Troubleshooting
I'm having technical difficulties. What should I do?
We understand that technical issues can be frustrating. Here are some common troubleshooting steps you can try:
Clear your cache and cookies: This can often resolve issues caused by outdated data stored in your browser.
Try a different browser: If clearing your cache doesn't work, try accessing the site using a different web browser (e.g., Chrome, Firefox, Safari).
Toggle between desktop and mobile views: If you're having display issues, try switching between the desktop and mobile versions of the site.
Double-check your login credentials: Make sure you're using the correct email address and password when logging in. If you've forgotten your password, you can reset it using the "Forgot Password" link.
If you've tried these steps and are still experiencing problems, please don't hesitate to contact our support team.
We're happy to help!
How to sign up for the SAI Portal and/or reset password?
Please click this link and watch the video in order to learn how to sign up for your portal, set your password, and change your password as needed.
How to add Google Calendar?
Please click this link and watch the video in order to learn how to add the Google Calendar for your mentorship container. If you still can not figure it out please contact us at [email protected].
I do not see my courses, what happened?
Please look at the General Troubleshooting Section and if you try all of those methods please reach out to us via email at [email protected] and provide us with your email address and your name on Social Media.